Billing & Recruitment Support Specialist (Healthcare)

Remote

Full Time

Mid Level

Billing & Recruitment Support Specialist (Remote – Philippines)

Location: Remote

Salary: PHP 50,000/month + Performance Bonuses

Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits

Schedule: U.S. Hours

About the Role

SmartScale360 is looking for a Healthcare Scheduling Coordinator to support our U.S.-based home care clients. You’ll manage caregiver schedules, ensure shift coverage, and help deliver uninterrupted patient care.

This role is perfect for candidates with U.S. home care or healthcare scheduling experience who thrive in a fast-paced environment.

Billing Responsibilities

Create and maintain care plans for long-term care insurance clients
Submit long-term care insurance documentation accurately and on time
Process billing through the Veterans Affairs (VA) portal for veteran clients
Handle inbound billing-related inquiries from clients professionally
Prepare and submit weekly billing summaries and reports to leadership

Recruiting Responsibilities

Conduct initial phone screenings for candidates
Verify employment history by contacting previous employers
Ensure accuracy and legitimacy of candidate work history
Follow up with candidates from social media leads and complete missing details
Collect key information such as availability, work type (live-in/hourly), and schedule preferences
Maintain and update caregiver records within the ERP system

Required Qualifications

Experience in administrative, billing, or recruitment support roles
Proficiency in Excel and QuickBooks
Strong attention to detail and organizational skills
Ability to multitask and manage multiple responsibilities efficiently
Strong English communication skills
Excellent written and verbal communication
Experience with scheduling or workforce management tools
Reliable remote work setup

Nice to Have

Experience working with a home care agency
Familiarity with Generations or similar ERP systems
Experience working with the VA, Optum Financial, or similar organizations

Work-From-Home Requirements:

Device: Intel i5 + 8 GB RAM minimum
100 Mbps internet
Backup device, internet, and power supply

Why Join SmartScale360?

Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need.

Apply now and help us make home care seamless for U.S. clients!

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have a fully established work-from-home setup, including a personal computer and a reliable wired postpaid internet connection?*

Are you able to work on a graveyard shift?*

Do you have previous experience working in a BPO, remote setup, or with US-based clients?*

What is the highest level of education you have completed?*

When was your last date of employment?*

Human Check*

Submit Application

Apply today at SmartScale360!

Join a dynamic team where your skills are valued, your growth is prioritized, and opportunities are limitless.

Collaborate with a strong global team, all while enjoying the freedom and flexibility of working from home!